Frequently Asked Questions

How do I place a retail order?

To place a retail order, follow these steps:

  • Visit our online shop.
  • Browse the products, add your favorites to the cart, and proceed to checkout.
  • Fill out your delivery details, select your preferred payment method, and confirm your order.

To place a wholesale order, follow these steps:

  • Visit our online shop, select the products you want to order, and proceed to checkout.
  • Upon checkout, add your JC Distributor ID to apply your wholesaler discount.
  • Fill out your delivery details, select your preferred payment method, and confirm your order.

If you don’t have a JC Distributor ID yet, see the next FAQ on how to become a wholesaler.

To become a wholesaler, be eligible for a wholesaler discount, and/or obtain a JC Distributor ID, follow these steps:

  • Book a call to know more about JC dropshipping opportunities.
  • Provide your details and any required information.
  • Select a date and time for a one-on-one call with JC Dallas BCO team.
  • A JC Dallas BCO team member will call you on your selected date and time.

We accept the following payment methods:

  • Credit and debit cards (Visa, Mastercard, etc.).
  • Online payment platforms (Zelle, Venmo, and Cashapp).
  • Direct bank transfers (BDO details provided at checkout).
  • Instructions will be provided during the checkout process.

Yes, shipping fees vary depending on the following:

  • Your location.
  • The weight and size of your order.

Though right now, we can’t calculate the shipping cost on the check out page, we will be sending you a total of the shipping fee after your order is placed. 

For inquiries:

To book a call:

  • Go to this page and scroll down.
  • From the available slots, choose your preferred date and time to receive a one-on-one call from a JC Dallas BCO team member.
  • Provide your contact details and we’ll confirm your appointment.

Have other questions? Feel free to contact us anytime!

JC aims to provide a healthy lifestyle and a system that will make our products within reach of every household.

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